1) Who we are
Level Plain Commons ('Aurora', 'we', 'us', 'our') publishes articles and accepts inquiries for web design and UX work. Our registered details and contact information are listed in the footer of this website.
Controller: Level Plain Commons, Flat 95 Roxanne Forges, West Isabellaburgh TN11 8HT, UK. Email: [email protected]. Phone: +445967841886.
2) Data we collect
Information you provide
- Contact form details: name, email, phone, and message content.
- Business details you share when requesting a quote or project (e.g., company, objectives, budget).
- Transaction basics for paid engagements (e.g., billing name and address). We do not store full payment card numbers on our servers.
Information collected automatically
- Usage data: page views, links clicked, referring pages, approximate location, device and browser details.
- Cookies and similar identifiers that help us remember preferences and measure performance.
Information from third parties
- Analytics and ad platforms (e.g., Google Analytics, Meta Pixel) may provide aggregated insights about site usage and campaign performance.
4) How we use your data
- To provide and improve the website, content, and features.
- To respond to inquiries, schedule calls, and deliver proposals.
- To analyze site performance, debug issues, and enhance UX.
- To comply with legal obligations and enforce our Terms & Conditions.
- With consent, to send updates or marketing communications that you can unsubscribe from at any time.
5) Legal bases
Where applicable under GDPR/UK GDPR, we process personal data on the following bases:
- Consent (Art. 6(1)(a)) for analytics/marketing cookies and optional communications.
- Contract (Art. 6(1)(b)) to take steps at your request and perform a contract.
- Legitimate interests (Art. 6(1)(f)) to operate, secure, and improve the site balanced with your rights.
- Legal obligation (Art. 6(1)(c)) for recordkeeping and compliance.
7) International transfers
Your data may be transferred outside the UK/EEA where our processors are located. When this occurs, we rely on appropriate safeguards such as adequacy regulations, Standard Contractual Clauses, and additional measures where necessary.
8) Data retention
We retain personal data only as long as needed for the purposes described in this policy:
- Contact inquiries: typically up to 24 months from last interaction.
- Engagement records and invoices: kept as required by accounting and tax laws.
- Analytics data: per provider defaults (e.g., Google Analytics standard retention 26 months) unless configured otherwise.
9) Your rights
Subject to jurisdiction, you may have the right to access, correct, delete, or restrict processing of your data; to object to processing; to data portability; and to withdraw consent at any time. You also have the right to lodge a complaint with your supervisory authority.
To exercise rights, contact us at [email protected]. We may need to verify your identity before fulfilling a request.
10) Security
We implement reasonable technical and organizational measures to protect personal data, including encryption in transit, access controls, and least-privilege practices. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
11) Children
Our website is not directed to children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided personal data, please contact us to remove it.
12) Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” at the top indicates the latest revision. Material changes will be highlighted on this page.
13) Contact
Questions about this policy or your data?
Level Plain Commons
Flat 95 Roxanne Forges, West Isabellaburgh TN11 8HT, UK
Phone: +445967841886
Email: [email protected]